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  • So let me preface this with saying that I gave this restaurant a 5 Star because I believe in what they are trying to do, however they need to make some changes or others will start giving 3 and 4 stars. First the Food, AMAZING!, really why I believe in them. They need to be offering this food to the public, again why I gave the 5 stars. Second the Service, lackluster. The staff needs more experience and more support of either bus people or runners for food. The positive is they have great attitudes and I can overlook the inability to carry off what really needs to be present for the cost of the menu. Generally, I think they need a stronger Manager with a more definite vision of service, seems like their focus is food, and it shows; but service is as important to showcase the experience. My family went to a breakfast joint the next morning and my 12, 14, and 16 years old commented that the service was better than the night before. I highly recommend Zinicola, but am trying to reach out to the owners to get their service act together, I truly do believe in them.
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