| rev:text
| - Holy!!! I wasn't expecting this Boston Pizza (BPs) to be reviewed as harshly as it has been! That's not to say that those comments/reviews aren't just, I'm just surprised because I've been here quite a few times and it's never been that bad for me personally. If it were that bad I wouldn't keep coming back; once a place has scorned me bad they usually lose me as a customer for good. So what do I think??? I think it's an average restaurant. Do they always do things 100% right? Nope... Will you get amazing service? Probably not... But most of the time you will get a decent meal at a good price, that's usually the expectation BPs sets for me and that's usually what I get.
The Chinook Centre location has some advantages and disadvantages being located in the mall. Chinook Centre is easy to get to so I'd say it's pretty conveniently located, also being right in the mall it's a good option for people who are shopping or to combine with a movie outing. Despite being at a very busy mall, this location usually isn't overly busy, even at peak evening and lunch hours the wait is usual minimal and most of the time you get right in. Being at a busy mall can also be drawback for parking though; this BPs is located on the west end next to Nordstrom which is one of the busier parking lots now. Back when this was a Sears parking area it was no issue, but since Nordstrom set-up shop it's been a different story.
For food, BPs can be pretty hit and miss. They have a large menu that is constantly changing and offers seasonal choices. There's even a new "Glutenwise" section in their menu. The problem is not their lack of categories or choices, they actually have so much that it can be a bit overwhelming and hard to choose something, but an even bigger problem than that for me is their lack on consistency. Some items are great and some are just disappointing. For example, their Buffalo Chicken Sandwich is a pretty good and classic choice that is usually satisfactory, but their newer Pizzaburger despite sounding delicious is actually quite disappointing. This is the trend that carries throughout their whole menu, some things are good-great, some are okay to just plain bad... As others mentioned, they're constantly getting rid of stuff too and a lot of the time it's not the bad items, it's actually one's they were doing a good job at! *face palm* Their drink menu is completely average as well, it has all the basics and is completely adequate but offers nothing special as a value proposition.
I've had some awesome service at other BPs locations, but the Chinook location is usually average at best. Part of this isn't their fault as I've found they're typically understaffed (more so in the lounge), which translates to longer wait times for everyone. Unfortunately I've also noticed that the managers don't help out enough in these situations which is a pretty poor show of talent/qualifications. Real restaurant managers are constantly busy on the floor, they run food, introduce themselves and checkup on customers. This is not just the server's job! On our most recent visit we ordered wings, which actually came out before napkins and wet naps. Standard practice would be to bring these out ahead of time as well as plates (which we did not get). She also forgot to bring out the ranch but didn't forget to charge it; we of course brought this to her attention and she reversed it. Other than that she was quick with everything else and did a good job checking up on us, so as expected it was average service overall.
Everything considered, it was an average experience as expected. The food was good, the price was right and the service was average. I suggest to tread carefully when navigating the menu; in my experience it's usually better to go with the tried and true over something new and different when eating at BPs. But also no risk, no reward! That new item could be your new go-to lol... So on second thought I'll leave that up to you ;-). Good luck!
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)