I really enjoy being able to get a waffle late at night!
Staff: They are very friendly and explained how the menu worked. I think this is top notch in terms of service and getting our food in a timely manner.
Ambience: It is small but brightly lit. They have a chalk board with their ice cream flavours and specials. And while I am fine with the chalkboard having information, we couldn't see it because were seated around the corner. I wish the had it on the other wall or on the table (maybe as a whiteboard card or something?). I had to stand up and walk over a few times which was definitely cumbersome.
Food: I got their hot plate waffle with earl grey ice cream. On the surface, I think the hot plate adds nothing, but if I think about it, it may have kept the waffle warm and toasty, since ice cream could make the waffle cold and soggy. I'm not sure how much of that is true though. The waffle was very nice, but I didn't care too much for the ice cream. I'm a kid who likes basic flavours and Sweet Esc offers anything but.
I do like it and want to go back again soon!