10 stars for Tyson 1 star for the salon!
Long story short they did a horrible job on my nails. Got called a cry baby by the nail tech and manager said she didn't want me complaining/bother her or wasting her time! I refused to go off inside the salon instead I called afterwards and tried to speak with a manager and she was being a fool talking in different languages and putting other people on the phone. She hung up on me several times and she said she would fix my oval/squared almond nails. She was a 9 yr tech professional who can fix anything and I told her she would give me a new set at no extra charge and she said NO it would take her too long to do so I went home took them off myself and got a new set with TYSON the next day!
Detailed review under!
First off these people don't even have their Licenses or permits displayed for any customer to see! They judge you just by looking at you and what kind of cash they THINK you are carrying in your pocket! Don't go around speaking about people in your " SECRET LANGUAGE " when they understand every word you are saying. I came in and decided to just get the basic full set reg Polish with a clear gel coat. They told me yes 30$ so I waited thinking I was going to get Tyson ( my go to nail tech ) and instead I got some other man. He was harsh and did things fast just to get me out his chair. Halfway through my set he asked how do you want them I said SQUARED which didn't happen. I was super beyond upset by the time he asked me to wash my hands I looked at my nails and said nu-uhh this is not what I want and he said hurry I need to color nail. So I then asked can you do clear gel coat on top of my reg Polish which by the way in California I WOULD ALWAYS do this and never had a problem and always paid extra for it! He took out the machine and was going to do it when his manager started telling him I need to pay more $$$ if I want and that I need to get there gel colors not a reg Polish + clear gel
Then his manager went on explaining that he never said he could when I clearly asked 5 x before sitting down. I don't mind paying extra for the gel colors they have but don't agree to what I'm saying if you can't understand what I'm asking for. This man proceeds to tell me " I do clear gel, it cracks and you cry like baby, me no want no complains! " I'm on the phone with my best friend and she was shocked just as I was when this man starts telling me this in front off the whole salon! So I stay quiet let him have his shine for the moment he hurries me up because he's busy and paints my nails crappy Then grabs my stuff and tells me sit there dry 10 min and takes my money and leaves.
I refused to sit there after that horrible service and left embarrassed! I called as soon as I got home and the manager ignored me hung up on me insulted me and even screamed at me! I am a grown woman and let me tell you that I will not have anther woman scream at me in any kind of way. I repeatedly explained to her that if it wasn't for her customers she wouldn't even have or be a manager at any salon so why treat them like crap! She said I fix for you and I said no I want a brand new set she insisted that she didn't have time and hung up on me. I called her again and told her this better be the last time you hang up on me because then we are really going to have problems you shouldn't treat people like this after the horrible experience you just gave them. I took off my nails at home went in the next and when I was pulling up there was the nail tech smoking his nasty cigarettes outside. He even worked up the nerve to ask me why was I back, if I didn't like his work (all sarcastic) and I answered no sir your nail work is the most horrendous thing I've had in my life. I was late for my appointment but stuck around and hour and half to wait for Tyson! Sure enough we had some good laughs at this mans work even showed a few people at the salon the pictures of his work including his manager WHO DID NOT HAVE ONE WORD TO SAY ABOUT HIS WORK JUST FAKED SMILED AND STARED THIS GUY DOWN. I then told her and you're calling me a liar, pictures don't lie I wouldn't make a big fuss for nothing! Tyson did his job like always I payed him for his work and got my free set. I believe it isn't fair for one man to loose because of another's mistakes especially in the nail world! It's hard to find a good nail tech and it's even harder to find a male technician who is actually talented! I will only go back for TYSON and that's it!