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  • Good service, clean clinic, helpful staff I happen to live just two blocks from here this particular clinic on Heatherbrae, so my decision to visit here was driven by distance first, then whether or not they took my insurance. Clinic seems clean, shabby furniture in the waiting area (there's a couch that is one giant fomite -- look it up) but generally in good condition. I can almost always get an appointment the same day, too. UPDATE 2017: Heyyy, the fomite's gone. Clean scrubbable furniture now, yay! Glad I found this place; the clinic is assisted by physician-assistants and medical students - that kind of personnel can sometimes give spotty service, but I have never had a problem. I found someone I like (Janelle Porter, PA-C), and stuck with her; she's been super. She listens to my issues and coordinates care very well, following up on even complex problems each time I am there. I am particularly pleased by the quick references to other specialists I have gotten to deal with issues they can't. The only thing that I wish this clinic would revise their policy about is releasing lab and test results to patients over the phone. Currently, they require a follow-up visit (in person) to discuss results. Only through occasional rude behavior (I hate being rude to receptionists; they glue the world together) have I been able to impress upon them that I *do not always have the time* to make an appointment and come back for minor lab test results. They really need a better way of dealing with that. Otherwise, I'm pretty impressed.
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