This place use to be great now is average and very mediocre. What happened to the hundreds of fresh flowers and all birds that were there to greet you as you came in ...gone!!' This is what made this hotel special along with their marble floors which they somewhat now covered with carpet. I was told by staff this was done to cut costs once they were taken over years ago. All to save money. If you don't give people memorable experiences eventually they don't come back. I would avoid this hotel and stay at several other not owned by this corporation.