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| - Josh met my husband at the new house to get an estimate for painting some of the interior & at our other house (rental property) to get an estimate for painting the exterior. The hubby seemed impressed & Josh's prices were a couple hundred less than other bids, so we went with RAM. Everything seemed fine, but when we had just the upstairs & 1/2 bath of our new house painted an off-white (there were some pretty bold colors in some of the rooms as well as wallpaper border), the colors were bleeding through. He needed to come back to do a 4th coat in some places, but was not a big deal since we decided to hire him to do the downstairs as well. We were also having the flooring replaced, so we told him the crew didn't need to be real careful since it was going to be ripped out anyway. NOTE: Be careful if you do this because now the paint in the stairway needs to be touched up since the old carpet was still there & that will be difficult since our new carpet has already been installed. The crew left their lunch trash on my kitchen counter, but no big deal.
They did 2 accent walls for us downstairs & we thought everything looked good. They finished late in the day, so Josh told us to take a look the next day when it was light out & I could see the colors better. So, the next day, I looked at everything & found several spots that need to be touched up, a spot where the accent color got on the lighter color & a spot in one of the bathrooms where it looks like they painted over the wallpaper border. I also found 3 more bags of lunch trash they left lying around.
When I called to speak to Josh about these issues, he said he can't keep coming back. Please note the only time he "came back" was for an even larger, more expensive job. And when I mentioned I hired them to do a job & I'm not their housekeeper, he giggled. GIGGLED, for Pete's sakes! So, he got ahold of my husband & met him at the house, but since the tiling contractors had already begun, he couldn't get to all the spots that needed attention. So, he left & we never heard from him again.
Some of the other problems I found were: the downstairs 1/2 bath looks like a gas station bathroom. What a disgusting mess! It's just gross. It also looks like they didn't take off some of the outlet covers. They taped around the doggy door & fridge access panel, but left the tape on. They did not remove the alarm panel & motion sensor. I can see the old paint under the motion sensor since it sits at an angle in the corner. And, the new alarm panel is much smaller, so now we see ALL of the previous colors. Also on the bullnose corners, you can see streaks & the old, darker color is VERY visible. Sooooooo, now I get to do touch up painting on a job I paid for! I hate painting.
My recommendation would be to spend the extra couple hundred dollars & go with someone who is FAR more professional. It's definitely worth it to not have so many problems & a substandard job.
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