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http://www.openvoc.eu/poi#funnyReviews
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  • Since my last review, centurylink has continued to show terrible customer service. They owed me money from the deposit I initially put down and since I've cancelled their service...I have not received a check. It's been months since they have told me they sent it out and when I call to check on the status, everyone seems to be confused and do not know how to do their job. I can tell you I spoke with a woman named Grace and she gave the worst customer service. She was rude and nasty and went out of her way to be difficult. Eventually she transferred me to her supervisor and she basically had me continue to sit on hold. Now they are reissuing another check. This will probably take another month! If I was late on a payment they would shut my service off and send me to collections, but since they owe me money now they are dragging their feet and not paying me the money they owe. Do not use them! If I was to move to an area that only used centurylink I would go out of my way to find a different place to live that allows me to use cox or any other internet service provider. I will continue to write reviews and warn people about how terrible the customer service is with centurylink!!!!! No one should have to deal with the terrible service they provide...hanging up on customers because you cannot do your job is unacceptable. DO NOT USE CENTURYLINK!
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