Love the smoothies!!.....but hate the wait in the drive thru and once your stuck in the drive thru there is NO way out to change your mind, its a trap! Service is extremely slow, so they must always be under staffed and over worked or have a turnover of staff because of the management. I have had to go someplace else because they are too slow. Used to have the "buy 5 get 1 free card" but they discontinued that, and they used to have the TS Cup for a discount if you had their cup but again they discontinued that as well. I never see the same employees there, must have a high turn over or poor management. Sad because the smoothies are good IF you can afford to wait 30 minutes to get one!!