Wow! Now that is how customer service should be done! After having very poor service at the 'other' Ford dealership, I called Yorkdale Ford. Polite, accommodating and happy! They got me in for an appointment the very next day. When I arrived, there was parking available! My car was checked in a timely manner, and was done exactly when they said it would be! AND it was parked waiting for me at the front door. Mark Taylor was very professional and kind. I will always come here from now on. Well done Yorkdale Ford!