I am so pleased with Dr Jeff Ward and his incredible staff! They listen to your issues and present multiple options, but they will honor your decision. Irma is amazing! She is professional and patient with me and explains everything clearly regarding what to expect. I feel comfortable asking questions of any staff member. I just wish I had found them sooner! Thank you Irma for all of your excellent help with my extraction process!! This team makes going to the dentist a pleasant and enjoyable experience!