I didn't want to like Chester's. There are 3 HD shops closer to me.
The riders edge course they offer got me to head there way. (Loved the class, has saved my life at least 30 times)
SO glad I did!
Since then I've been to other shops, ones that don't even acknowledge me when I walk in or when looking at bikes for 20 mins.
Ones that ignore me and my GF who's looking for a bike.
Ones where you feel like you are inconveniencing them to ask a question.
Chester's made me feel welcome.
They weren't pushy.
They talked me OUT of spending money on something I didn't need.
Their follow up care has maybe been the best customer experience I've ever had with a big purchase.
Chris
Carlos
And everyone else there. You guys are awesome.
2+ years later and glad I made that trip all the way to Chester's.