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  • Stop. Turn around and walk out. We got there early on a Monday, the hostess said we are short staffed and I will seat you in an area that someone will be clocking in soon. Should have ran for the door. The hostess took our drink order which were 4 waters. The waitress comes over and says I can't clock in , I'll get your drinks. We told her that we had already ordered and needed a few minutes on deciding. When she came back 10 minutes later we ordered and I ordered a Stella Artois on draft. I was watching tHe waitresses they had complain about being short staffed, but they seemed to be staffed well with the amount of people. Was the slowest people I have ever witnessed. We had an appetizer and was told they would bring us plates once they got some clean ones(should have left). I asked her to check on my beer and 5 minutes later she brought a warm beer with 2 inches of foam. I told my husband we should leave because I was not drinking that. They brought our cheese fries with plates, I still debated. When our waitress came over I told her I was not drinking or paying for that beer, that it was warm, the glass was dirty and someone poured it incorrectly in the first place. She said kind of nasty it was cold when I brought it. I let it go, they brought the food and the food tasted good we needed a box but could not get a box because she was to busy flirting with a man at another table. We got the box and check and overcharged. She said she would fix it, I gave her a visa gift card that we verified had money. What seemed like an eternity the manager came to our table I thought to apologize but only to say we didn't have enough on the card. We knew we had and he tried to explain , my husband was adamant and was able to go online to verify that the entire amount had already been used and showed it to the manager, the manager was confused and did concur that they had already taken it out. If we had not been persistent we would have paid twice. This meal took an hour and 15 minutes total and it was not worth it. In conclusion if you stop here after reading this then you are taking a gamble. I will never visit another TGI Friday's again anywhere.
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