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  • I took my son and daughter-in-law to breakfast today (I had a coupon from restaurant.com). When this location first opened the food was fantastic and there would always be people waiting to get in. The food has clearly gone downhill. Each of the orders included pancakes. The syrup was so thin it was like pouring water. We requested replacement of the syrup to a thicker one. Our waitress brought replacement syrup. It too was runny. Clearly it was watered down. This restaurant is obviously cutting corners. There were only a few people in the restaurant even though it was prime breakfast time. The other disappointment was we had a restaurant.com coupon and when we tried to use it we were told that they did not renew their agreement with restaurant.com. I explained that the coupons do not expire. I was told they would not accept it. Called restaurant.com when I got home and they said restaurants have to accept them even if they do not renew contract. Restaurant.com issued a $25.00 credit and said they would file a complaint against this Original Pancake House. I gave the rating 2 stars since our waitress was extremely helpful.
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