We went on a Saturday night after a show at the Royal Theatre across the street and walked in without a reservation. The atmosphere was warm and inviting and felt like an authentic Italian taverna. The staff were very friendly but very disorganized. They were not familiar with the items on the menu, brought the wrong orders to our table and brought me a completely different dish after I ordered off the specials menu. At that point they informed me they had run out and I had to wait for another dish to be made while the rest of the table ate their dinner. We also had to ask them to bring bread to the table. To their credit they tried very hard to make things right and comp'd us a free dessert for the trouble which was a nice gesture and made this an average experience from what was shaping up to be a bad one. The calzone was enormous and the food was good but not exceptional. I would go back there again another time in the hopes we caught them on a bad night.