I've gone here a couple times and in my opinion it's pretty pricey for what you get. I've had the Nutella gelato a while ago and I remember always loving it. Recently I sampled about 8 flavors and still had a hard time picking one to go with because alot of them were lacking in good flavor. The cheesecake gelato tasted like sweet vanilla and had no cheesecake or cream flavor what so ever. I opted for red velvet because it was the closest thing to chocolate I could find. The biscotti flavor is popular but I personally didn't like the taste. Other than not being super full of flavor, the texture of the gelato was nice and definitely consistent with the authentic gelato I've had at many other places .
I also got a Nutella crepe which I wish I took a picture of because it was so basic and nothing like the picture. The taste was okay but for the price I wish I saved my money. The customer service was great and I like that they have games available. Parking sucks especially in the day time during peak hours for that particular complex.
Overall I think it's an okay place to go try if you're in the area but it's not anything I would go out of my way for.