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| - Negative 5 stars for the way my husband and i were treated here. I would NEVER go to this place. Ever. I wouldnt send a dog here.
If you read my reviews, you know that i rarely give lower reviews. Theres a reason for this one, folks.
My hubbys best friend died two years ago. He had no family, so hubby & i decided we'd pay for cremation, which was what our friend wanted.
We went to this funeral home, which was where the hospital sent him.
The woman who saw us was rude and had attitude from the getgo. She had a bad attitude and spoke condescendingly. She wouldnt go over any of our options. She wouldnt let us view the remains to say goodbye before he was cremated, and was such a miserable, unfeeling nasty person that i could hardly believe it. I finally asked her, very politely, why she was treating us so poorly. A close friend of ours had just dropped dead, for gods sakes.
She started swivelling her neck and snapping her fingers in my face. Then she started screaming and swearing. Honestly, I did nothing to precipitate this. Remember, we were paying customers, stunned by the death of a close friend.
I asked to speak to a supervisor, and she said "youre looking at her, honey". I got up to leave, and as i did she actually threatened to call the police ! Then she had a "goon" escort us out and stand guard at the door. I kid you not. Extremely overdramatic. I think she may have been mentally imbalanced & was confusing with reality with the way people behave in the movies.
I have never in my life gotten kicked out of anywhere. The woman was the one who lost it and started screaming and yelling. I really cant fathom why except that we werent the same race. Seriously.
I do not judge a person by the color of their skin, but by the content of their character. This woman had no character. She should not be running any business, any time, anywhere, especially not one that involves grieving people. We could have probably filed a lawsuit. In fact, we SHOULD have filed a lawsuit. We'd have won.
Later, we went back when this woman wasnt there, and my husband and i were able to retrieve our friends remains and had him cremated at palms mortuary, who were very kind.
I recommend you take your business there, or anywhere else. Not here. ANYWHERE but here.
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