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| - Food: great
Service: needs improvement (mostly bad)
Price: fair
Interior: poorly maintained
Gluten free: yes!
Review: Despite the bad reviews we went for it anyways. We were looking for a quick bite with the kids and a gluten free menu ( the usual)
We originally planned to sit on the patio, but seeing that the patio was dead for some reason, on a nice night... and the inside wasn't, we didn't want to feel forgotten and decided to sit in.
The poor hostess looked flushed! She seemed kind and friendly, but over whelmed, with seating guests and cleaning tables, the servers left behind (trashed), The interior was so poorly cared for, although I admit we came in right after the dinner rush, the floors and tables were a disaster. With food, napkins, crayons etc all over the place....
Once seated we were told multiple times ( by our hostess) who came to check up, that our server Daniel would be with us in a few minutes.... 15 minutes later a server named Julia came by to take our order. We asked what ever happened to Daniel... Well... She forgot about us... And although Julia inferred to get her for us, we were not interested!
Our order was taken very professionally and the server was very helpful. It unfortunately took another 20 minutes until we got our drinks, and shortly after the the kids food (only) showed up... A manager brought it out, who was rude and moody..: all we asked for was some condiments for the kids food, as he rolled his eyes and his whole head when we called him over,
Shortly after that our food arrived.
**The food was very good, very well priced and well cooked. No complaints.
But this location seemed to be very poorly managed. The staff all looked over worked and drained, most of them taking their sweet time and disappearing for long periods of time. Many tables looked disappointed and frustrated. The only server we saw 'hustling' and run back and forth was our own. Who had been taking care of large parties (large groups) including us.
It seems the management is poorly organized and the place needs someone who is more experienced, and they certainly seemed under staff.
In the future we will consider getting food for take out and not sitting in, unless they train their staff to serve better and come around their table to check up once in a while, and a manager who isn't so rude to the clientele!
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