This place is basically across the street from me so I'll hit it once a month or so, I always go in and it's always been a decent experience. I get the Snax combo and I'm always impressed by the quality of the chicken, I wish there was more but over all it's usually better than KFC's tenders.
Really my only issues with the place are that when they mop the floor with that finish I have a hard time not sliding around and service is always meh. Not looking for perfection in a fast food place but you can do more than the bare minimum.