Pat has come to my home three times now to groom my 25 pound kitty. Pat is truly wonderful with both her client (my cat) and myself, the adoring parent. When Pat walked in my kitty didn't bolt for cover, but actually approached Pat. Pat then took the time to talk to me to find out what I truly wanted my kitty's hair to look like.
My kitty does not even tolerate being combed, let alone shampooed and shaved! Pat took him into the bathroom to groom him, as I waited anxiously outside. I did not hear any fierce meowing and just a couple of upset sounds from my kitty. Pat cooed and talked to him and he calmed right down. When she was done, he came out looking wonderful! I could not be more pleased with her abilities. Pat also is a very nice likeable person. She answered a couple of questions I had in general about cats, and the next time she came she brought me several Cat magazines that I not only enjoyed reading, but found very informative.
I can't say enough good things about Pat herself, or her abilities as a groomer. She is amazing and will be my cat's only groomer.