I work downtown and this is one of the main staples for lunch. Nice, big place with usually no wait (which is a big deal during lunch) especially if you get there at or before noon.
The paninis or bowls are perfect for a medium to large lunch, and I've never gotten a bad combination there. Spicy pork with the crack sauce is my go-to, and the sauce lives up to its name. It's a good punch of flavor that keeps me ordering it again and again.
The sides are every bit as good, with deliciously crisp and tender tater tots if you're feeling like grease, but I can't recommend the brussels sprouts enough. Sprouts have become a big deal in recent years and Emporio's are crispy, with the right amount of char and the parmesan gives it just the right amount of saltiness.
Each month there's a specialty ball that I'll get more often than not, and it's usually okay at worst and delicious as best. If you're downtown it's a good one to add into the rotation.