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  • The price was right for a small repair in my roof- basically replacing the underlayment and some broken tile (of which we had spare tile) in an 11 by 29 section. It took three calls and a few emails to try and get scheduled. The guys came out, spoke little english, had a sticky note/small piece of paper about what they were supposed to fix. Did the 'fix', left a mess in the yard and had 'borrowed' two tiles off another section of the roof, which they did not put back. The supervisor came out the next day to inspect, said the work was not done correctly, he was nice and not confident in the work. Showed him the mess and he cleaned it up. The guys came back out on a Saturday, starting blowing my yard- had no clue why they were there. Had to get supervisors on phone, they 'fixed' roof. Supervisor came back again, said roof was STILL not corrected. He ended up doing the work himself and it took him at least 8 hours to do. If it had not been for the supervisor (Mark?Matt?) I think we would have been left with a roof that was still not fixed. The guys that were out here had no clue what they were doing. So we called, complained, and got a warranty out of the deal, so it all worked out in the end, but I am not confident that they could send a team out and fix anything without a complete runaround.
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