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| - Last year when I discovered gel polish, I began going to Polished Nail Bar - SouthPark regularly for gel manicures, as they are close to my house and their gel manicures were priced well. After going there for consistently for almost a year, I gave up and will not go back.
The Good: The salon is easy to find, ample parking and is clean and well-maintained. I was always offered a drink and even without an appointment, I rarely had to wait longer than 10-15 minutes. They have a huge selection of polish colors (gel and regular).
The Bad: They are incredibly inconsistent in regards to service and friendliness. At times, the "welcome" staff would barely grunt at me and was often much more concerned about texting her friends. Even worse, my manicures were sometimes fantastic, but most often they were horrible. Even though I was always vocal about length and shape of my nails, they were often done incorrectly and I found I had to constantly correct as we were going along. Many times the old gel wasn't fully taken off so my new polish was lumpy and would chip/peel within a couple of days. Rarely did the nail-tech take the time to get the polish all the way to the edges, something I think is essential with a gel manicure (since you intend it to last 2+ weeks). On TWO occasions, I had to ask that the polish be redone - one time because the polish rippled and bubbled and another time because there was old polish showing through and my nails hadn't been buffed enough, so the new polish was bumpy. Both nail-techs were pretty disgruntled when I asked for the polish to be redone, even though the manicures were downright hideous and both times, they rushed through the 2nd manicures.
I found one nail-tech there who was fantastic, she was so detail-oriented and would take the time to listen and she was wonderful; however, she was always so booked up (I guess a lot of other people felt the same as me) that it was hard to get an appointment with her and you could never get her as a walk-in.
In the end, I just got fed up with the inconsistency at this salon. Sometimes, I'd get a great mani or pedi, but most times, they were inferior, so I quit going. The point of gel polish is that it lasts 2+ weeks, but here, it would last about as long as a normal polish. Also, when I get a "professional" manicure that I have paid hard-earned money for, I expect it to look professional, and Polished just couldn't get the job done.
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