This was probably the worst experience at a hair salon I have ever had in my entire life. Coming here was a mistake.
I came in the other day and asked for two inches off and long layers because the color was causing split ends. I thought things were going pretty smoothly. Charlie, the person who cut my hair, cut my hair pretty efficiently. I didn't get a blowdry so it was wet, and then I went grocery shopping afterwards.
I get home and I see that there is a clear division in my hair. The layers were not seamless. It was very choppy looking.
I went back to the store to get it fixed. The owner, Adam, cut my hair. Another employee blowdried my hair. None of these actions were performed well. My hair still looks choppy. The blowdry was not a blowdry. Eventually, everyone gave up and the owner offered to give me a free haircut later, which does not resolve the current issue.
Long story short, I will not be going back. No one here knows how to cut hair. They blamed it on how much hair I had and my highlights peeking through that makes my hair look uneven. If my color is the issue, they should have (1) told me beforehand and (2) accommodated to it.
Going back to give them a second chance was a mistake.