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  • So I finally experienced the move out process..not good. This is the first place i have rented from that requires you to leave the property move in ready..as if moving isnt stressful enough..you have to paint EVERYTHING, deap clean, landscape, and clean carpets. I had a 1200.00 deposit, i paid 300.00 to have someone professionally clean and 100.00 for carpet cleaning. When i got my move out ledger it stated i was in the negative and still owed an additional 400.00! They were still charging me an additional 200.00 for cleaning and 100.00 again for carpet cleaning..i was hot and contacted Lorraine..she did the right thing and credited my fees for those 2 charges which made me break even..my place was clean and painted but apparently it wasnt up to their standards and over charged me for repainting, ect..so if you rent from Costello dont ever expect to get your deposit back, not even a partial return. I did gain an amazing realtor, through Costello, J. Chamsi that I did use when I rented then bought my home, he is great.
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