Couldn't be happier with the service. We had an ant problem that was out of control (every other day, there was a new line of ants somewhere in the house) and so we called a few places. This was the cheapest and safest option. With DH being so frugal, we went this route and much to my surprise, have not been disappointed. They came out, were super informative, and thorough! Two weeks later, we had ants come back (through a light socket that was behind furniture). They came back out at our earliest convenience and pulled the furniture out, took the cover off, and treated in the wall. They also resprayed the base boards in the kitchen where the problem had occurred. I have met three different techs, all of which have been personable and concerned. Guess DH will have to deal with the small cost, because it has been wonderful seeing our ant problem slowly diminish.