This used to be our favorite theater. Not so anymore. We went last night and asked to see if they had seats together for a show. We were told no, so we got separate seats. When we got into the theater the entire last two rows were open. Second, they've started showing literally 30 minutes of previews. Third, when we pressed the service button to order food, 30 more minutes elapsed and no one ever came up to us. I went to complain, but there was no manager to be found. The bartender had to run food to me. By the time I ordered food from the bar (and missed the movie in the process) no one had helped my friends who still had their call lights on. Between the crappy service and previews, there's just literally no reason to come to this theater anymore. Go to desert ridge if you must--avoid this theater at all costs.