I had a great experience. This place is not your typical nail salon. The inside is decorated to look like you are in an enchanted forest. The owner is also a Reiki practitioner and the store has crystals and incense and other holistic health items for sale. It makes the atmosphere much more welcoming than your run of the mill salon.
I had a gel manicure and pedicure with the owner. They were running a bit behind and I had to wait for my appointment. But instead of just ignoring me and acting like appointments mean nothing like many nail salons, they offered a complementary foot massage to apologize for the wait. Which was amazing. Totally get it.
I considered taking off a half star because she was a little rough while clipping my cuticles, but it didn't really bother me that much, definitely not enough to take off a whole star.
My nails and toes are super pretty. I will definitely go back.