Talk about FAKE! My husband, my brother & I went fo the OG for dinner - anticipating the usual quality: Family Restaurant AVERAGE. All 3 meals came and were sizzling hot - as in microwave burn your mouth hot. That was the highlight of the meal.
All 3 meals lacked the usual salt. They had no flavor what so ever. Even my usually tasty Chicken Parm was bland. The spaghetti & meatballs my husband ordered had no flavor and the meatballs had a greyish color to them even in the sauce. My brother's food had no taste at all. We asked for the Manager and the "Chef" came out in all her glory - fully outfiitted to be the scapegoat.
I told her our issues and the response was:
"We get all of our food in - pre-cooked - from a corporate kitchen. All we do is reheat it. It comes in vacuum sealed packages, premeasured & ready to heat & eat. There is very little we at the restaurant level are doing to actually cook/prepare your meals".
WTH is that about??? She went on to tell us how it was not her fault, and all she could do for us was take the grey meatballs off the bill for -$3.50.
I understand the place is a zoo with all of the screaming kids & young twenty-something waitresses running between their cell phones & the kitchen... I know it should be considered a gift that we got food at all that day. However - their food is not fresh; their food is not cooked on site; therefore it is not TASTED by a Chef to see if it is OK for service!!
I have one thing to say - Gordon Ramsay would have SHUT IT DOWN for bad food. We will NEVER eat at the OG again. Neither will any of our friends since they heard this. Call it fast food - not a restaurant!