We booked our rental car weeks in advance of the President's Day 3-day weekend. We even called to confirm our booking at 11am the day of pick up. When we called Economy for directions from the Vegas airport, the associate told us by phone that there were no more cars available. He said there was a system glitch and they overbooked. We asked to speak with a supervisor. He had a different excuse for not having a car available. He said they received a letter from Ford which made them hold cars from being rented because they are unsafe. Which one was lying? The supervisor was not at all apologetic or tried to help us search for a replacement. They screwed us over and left us to fend for ourselves when we reserved a car online and even confirmed the reservation the day of pick up. I would never TRY to rent from Economy Car Rental ever again! Renter beware.