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| - We went there this past Saturday night 08/16/2008. We were walking around Caeser's looking for a good steak spot and this just happened to be something we noticed. We were seated pretty quickly by the hostess as there was no one really there at around 8:00 pm. Most people showed up around 9:00 pm or so, I guess in Sin City people just eat later. Well the first knock was the fact that it took them about 5-10 minutes just to have a waiter come by and give us menus. They did give us the wine menu when we first sat down, so i guess if you are a big wine drinker then thats good I guess.
The server was a middle aged man, handed us the menus and took our drink orders. A little bit later, a younger gentleman stopped by and told us about the specials of the day and so forth. Nothing really impressive, just some expensive Kobe beef they were selling by the ounce.
My second knock on this place is that they take forever to refill your drinks, i actually had to remind the waiter that my drink needed to be refilled even though he stopped by our table to see how we were doing.
So we ordered the calamari and artichoke appetizer, the porterhouse for me and the kansas city bone in fliet mignon for my GF. The appetizers came out pretty quickly, but why would you name the appetizer calamari and artichoke when there is obviously only one peice of artichoke in the dish? It was nothing sepctacular. i have had better calamari at Sam Woo.
So we are enjoying ourselves and waiting for our food, there was a couple who sat down about 15-20 minutes after us and they received their main course. I looked over and thought it was kind of peculiar that even though we had appetizers that they would receive the main course before us. But i let it go, thinking that maybe because of what we ordered it would take a tad bit longer.
Funny thing is, that about 10 minutes later I see the same young waiter we had come by with an order slip and look at the table next to us, checking the order slip and what was in front of the other table, once that happened I knew they had given our order to the wrong table. I also could guess when i saw that the woman at the other table had a porterhouse in front of her, not saying she cant eat it, just saying that she probably wouldnt order the biggest steak on the menu.
So we wait and wait and wait. The older waiter comes by and tells us our food is on the way, we say okay thank you. Once again even though he stopped by our table he didnt notice our drinks needed to be refilled.
The younger waiter than proceeds to come out with what looked like chips topped with some white cream sauce and says that its on the house. I tell him that i would rather not and proceed to ask him why it is taking so gosh darn long for our food. He says that they messed up the order, i then ask him if the table next to us received our order, he tells me honestly, yes they did.
Two things that pissed me off, first off, you could have come to me right away and explained the situation instead of making me wait 20-30 minutes before finally letting me know. Second thing, dont give me chips and some stupid sauce and think that i can be bamboozled by this gesture. Ridiculous.
So by the time the food comes out, its been about 30-45 minutes since we finished out appetizers. The steaks we had were okay, nothing to write home about. I will say that my porterhouse wasnt the best cut and apparently they have a different interpreation of what medium rare is.
A manager came by later and gave us his fake apologies and told us he would take care of it for us. He took off my steak, which i really didnt care about. You would think that if i had decided to come to somewhat of a pricey place that i wouldnt mind paying for what i ate, so for them to take off one steak for us did me nothing.
All in all, a really bad choice on my part for picking this place. Might have well choose the place downstairs, Joe's or something. Would I recommend this place to someone? No, i wouldnt, steak is average at best, service is laughable.
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