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  • First time ever seeing a dermatologist. Friend recommended this office. I saw Christine Crovetti PA-C for cystic acne & dark spots. Not a long wait in the lobby or room. Front desk staff nice & helpful. Paperwork wasn't much. Scribe came in first to obtain an extensive history, then the PA came in. She was nice, very to the point. I didn't feel rushed to end the appointment. I certainly didn't get the impression the PA was in a rush to leave. She answered all my questions & addressed all of my concerns. The injection I received didn't hurt & worked miracles within hours. The regimen & meds I was prescribed seems to be working too. Better then expected. 3 stars because they overcharged my co-pay and almost a month later they've not refunded me. They also need to do a better job of knowing what their contract with my health plan covers. They charged me for a procedure they said my health plan didn't cover...it was covered (hence the refund I am owed). They also have their own pharmacy & can get meds filled & covered quickly with your insurance - much quicker than Walgreens. (Fortunately my health plan covers all meds so I wasn't inconvenienced.)
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