I typically really love Skinnyfats but recently the to go has really lacked proper attention. Sometimes I call my food in and I stand and wait for 15-20 minutes after getting there when I called it in about 15-20 minutes ahead of time. It doesn't seem like there's any sense of urgency or like anyone really cares. I watch them pack orders for the delivery services as mine sits there and waits on ranch. Since they have opened more locations I fear that this location suffers from neglect. I hope that once they complete the renovations they will have more room to work in a more effective manner that puts their guests needs first. At this time I will no longer be ordering from here as it does not benefit me to wait so long for orders, especially for a fried chicken salad.