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  • We went to this Chili's on Gilbert and crossroads and the service was horrible. No one greeted us at the door. They just said it's a 45 minute wait. There were at least 6 dirty empty tables available in the restaraunt. I asked if my family could sit in the bar, she said yes just stands by a table and someone will come clean it. We stood there for 13 minutes and other people started coming in and there tables got cleaned 1st and there drink orders were taken. So my niece pulled out her sanitizer wipes and cleaned our table. Bonnie the server finally came over, no greeting or thanks for the wait and said " I'm Bonnie but another server will come take your orders" WT! So we waited and I believe a new worker came over, she was sort of sweet. She took our food order and after 30 min of waiting, the honey Chipotle chicken strips were under cooked. We sent them back. 15 minutes later they bought a new order over, still under cooked. The Mgr came over, no apology and said "we checked the temperature and it was fully cooked" uhmm NO! fried chicken should not be wet and pinkish in color when you bite into it. The batter was wet and it was just gross. They took it off the bill. I left hungry. I would never go back
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