rev:text
| - I came here with a large party for NY's Eve dinner. The food was excellent but the service was so terrible that I could hardly enjoy my meal.
Two members of our party were gluten-intolerant. When we asked the waitress which options we could choose from, she acted really annoyed, which was bizarre given the fact that this restaurant has a gluten free menu prominently posted on their website. They were running a limited menu for NY's, but it still seemed strange that our question was such a burden.
She asked the chef which items we could order, then came back and listed the entrees we could select from, all which would need to be minus the sauce. She made it sound as though each entree would be dry and tasteless as a result, and made no offer to ask the chef to improvise a sauce. I ordered the scallops, thinking they would be easy to dress up with butter, olive oil, lemon, etc. Any decent restaurant with a decent chef should be able to whip up a simple dressing for scallops. I asked her directly if she thought the scallops would be dry, and she said yes. Isn't that bizarre?? We were paying a fixed price of $55 for the meal, and here she is telling me that the food is going to be bad, and making no offer to help improve it.
My boyfriend started getting mad on my behalf at this point, and asked her if the chef could put something else on them such as olive oil or lemon, and her answer was, "We are running a limited menu tonight, so we can't do anything for you." Of course, my boyfriend didn't like this answer, so he said, "Are you telling me that you guys threw everything out?" By now, she seemed really mad and said,"I can bring you some lemon." Then she walked away without taking his order. (She later came back to get his order.)
When the meals came, the food was delicious, and of course the chef had made a delicious butter sauce for the scallops. I could barely enjoy it though, out of fears that she had spit in my food or something! God she had a terrible attitude.
If I come here again, I will certainly request a different waiter.
|