I used a box hair color on my hair and my hair turned orange... I know I know I shouldn't have done it . I was frantically calling all the salons in the area that could take me the same day and I ended up here (thank god for her clients cancellation). The stylist did a great job of fixing the color for me and calmed me down that my hair would turn out fine.... and it did! She did a great job and I would surely go back... minus the orange hair.