rev:text
| - I really wanted to enjoy this place for a lot of different reasons, 1. They had music bingo ...started late and was confusing, 2. Self serve wine and beer ...but if they only worked properly. Its not fun to self serve when the machines dont work correctly and you keep having tp go to the front desk to ask for assistance. The prosecco machine wrist band detector is slightly to the left and you have to point the band closer to it and not centered. It was at my third attempt when I lost my cool. This time was because the Zin was not working and the response to my inquiry was very much "whatever" and I gave up. Why not put up a sign if you know it doesnt work? They start off great w customer service but goodness if you have something negative to say, the manager Travis was very unprofessional. When I said I would definitely share my experience on Yelp he made a face and a snarky remark as I was leaving. Not coming back, prefer to be served, pay a tip for good customer service and no confusion. NEVER GOING BACK. Ill pay for being served, besides this place is a rip off anyway, the night I went it was $1 once pours, when I asked how much it was normally, they answer was it depends, again, no sign of how much, you just pour and find out at your checkout. Crazy.
|