I just moved to Tempe and was in desperate need of a new nail place. This ISN'T it. I paint my own nails pretty regularly, but still like to go in for manicures and pedicures a few times a month. I had gel on my nails and just wanted it removed accompanied by a manicure with regular polish. The tech (Megan - AVOID at all costs) would not stop trying to convince me to get gel (looks better, better for my nails, lasts longer and on and on). I firmly said no at least four times and she still brought out the gel samples and told me to pick a color. She also removed my gel with a drill! No soak off, and then charged me for it anyway. Now my nails are thin and brittle and have ridges. After painting I also have tons of bubbles that I pointed out while I was there, but the man doing my pedicure tried to fix it with two more coats of topcoat making it even more thick and bubbly. I already have chips and it hasn't even been 24 hours.
To be fair the pedicure wasn't bad, but I can tell this place does not care about customers being happy and simply try to get you to upgrade, or hope you don't understand what they are saying and just agree to whatever they say so they can run up your bill. Having to tip in cash before the painting is complete is also ridiculous.
I wasn't happy and will definitely not be back. EVER.