The hubs needed some new Oakleys and loves buying them at the outlets so we schlepped over here in 103 degree heat to get some.
B.J. helped us and he was super cool and accommodating. We found what we wanted and headed to the register.
Snotty Girl was working and rang me up. When I walked away I looked at the receipt and saw that the glasses were $10 more than they should have been so I asked BJ and he said that was a mistake and asked Snotty Girl to fix it. Well, Snotty was not to happy about that. She did something on the register then handed me another receipt. I walked out trying to keep a smile on since she was probably hot working in there. I got home yesterday and looked at the receipt and she didn't refund me $10, she charged me another $10. Now we are up to $20. And, hey, I accept responsibility for the fact that I should have LOOKED at the receipts before I left the store. I called the store and BJ remembered me, got me a manager and she straightened out the problem. 5 stars for BJ and the manager. One star for Snotty Girl. 3 stars.