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| - UPDATE March 3, 2016:
Apparently my review is not recommended here on Yelp. Why? I have no idea. I have fully provided both photos and documentation of my experience. My experience was really bad, and now it is even worse:
Well... tonight I had a voicemail on my phone. We had not been able to find my son's iPad since the day of the move. My son has Asperger's syndrome and does app development. He has been pretty upset about his missing iPad.
Someone bought it for $30 at a bus stop in Phoenix, plugged it in, and my number came up. He called me, and returned it. So, yeah, apparently the background checks they do on these movers is not so effective. So not only did they give me the worst move of my life, they also stole from me. There is a police report with Chandler PD for this incident.
And here is their illegal contract they tried to make me sign under duress:
http://coachbagrehab.blogspot.com/2015/10/a-brothers-moving-illegal-contract.html
If you hire this company, here are your legal rights:
They cannot charge you more than their quoted price and hold your property on their truck until you pay the extra amount.
Get the quote in writing, and print a copy in case you need to involve the police.
Both Art and Mitch will lie to you. Do not trust a single word they say.
Whatever they quote means nothing and is a complete and total fabrication.
They insure for .60 cents per pound. They will tell you they will cover those Waterford crystal goblets at full replacement, but will not.
They will charge by the hour, and by the box. They will not bring enough boxes so the movers take longer waiting for those boxes they need.
They will not mention the supply charges in their quote.
I could write a long, long, long explanation of exactly how bad this experience was. I figure just letting you know your legal rights so you know what to do if you hired these guys is probably warning enough. Don't be afraid to involve the police, and don't sign a non-disclosure. After they completely messed up every single aspect of my move, they graciously offered 50% off the supplies they left completely out of their original quote if I would agree to sign a non-disclosure. I told them where they could shove it. They eventually agreed to honor their quote after 8 hours of very intense and stressful back and forth in the middle of an already stressful move. But only after they realized I knew my legal rights and planned to have my rights enforced.
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