I bought two pairs of sunglasses here in the last year. One of them was last summer (less than 12 months) and the other was at Christmas time (less than 6 months). I was buying these before Christmas time and there's only a 90 day guarantee I told the guy I was going to come back in and buy them closer to Christmas. he urged me to purchase then, & promised me that I wouldn't have a problem with them if they were in good condition and I wanted to exchange them or any other problems. He said all my information and the sunglasses would be on record in their system and he would make a note that it was for a Christmas present. Here I am 6 months later and the Dolce and Gabbana emblem came out of my glasses which are otherwise in perfect condition. Not only did he not exchange/repair them for me ...he told me I wasn't even in the system!!!!!!! He saw my name but he said he didn't see any purchase history! Which basically means I have about $500 of glasses that are not being recognized in his system & this is definitely the guy who sold me the glasses to begin with. I think he's the manager. Sunglass Hut has good quality products but you better be careful which location you go to.