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  • I was in Phoenix for a cousins wedding and had seen an ad for modest dresses at this location. I was looking for a mother of the bride dress and am a plus size woman. When I called to make an appointment I told the lady multiple times that I was plus size and from out of town. I wanted to make sure they had something I could try on. I was assured that yes they did have some plus size and that she would pull dresses for me. I went ahead and made the appointment. When I arrived at the time I was given, the girl at the desk said oh we have you for 1:00 and hour later than I was given. She acted like I was an inconvenience, there was one other customer in the store and an other lady was helping her! I had an appointment! I asked her where the mother of the bride dresses where located and had they pulled any dresses for me. They had not, she pointed to a dress rack in the corner and said that is basically all we have, you are welcome to look and pull anything you want to try on. My cousin and I went to the rack, there was not a single dress over a size 14 and only one that size. There were a few size 12 and everything else was smaller than that. SIZE 14 is NOT PLUS size! I did pull a few hoping that I could at least get an idea even if I couldn't zip them. She took me to a dressing area and then left me to my own devices. I was unable to even try on one dress! When I came out the girl in the front said very curtly how did that go for you? I said nothing worked and asked if they had anything larger in the store. The answer was No. I left very upset and ended up crying in the car. I understand that my size limits my options but I specifically called and asked before I made my appointment. I was lied to, I would not have wasted my time or anyone else's time if they had just been honest with me. If you are plus size DO NOT WASTE YOUR TIME going to this store. Customer service was horrible and they don't have anything for you to try on.
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