Every time I go shoe shopping and don't go to Churgin first I regret it. I always end up finding exactly what I was looking for at Churgin so I don't know why I don't go there first every time. Service is always great and fast even over the lunch hour at the downtown store. High quality shoes as well. I have two pairs that I have had since I first moved to Calgary in 1991 (they have even come back in to style twice now!)