Not worthy of even 1 star! they really are horrific; This is the first business I have had the worker laugh at me on my "face". Asked them what was so funny and they pretended to not hear what I said. I drop it and proceeded to order my simply small coffee, still puzzled. She asked all the wrong questions, like did a want my coffee iced on a raining early morning yet left out all the basic normal questions like sugar, black etc. Had to ask for everything single item that I wanted one by one since she obviously was not interested in serving me; I finally demanded a receipt when all was said and done, throw out the coffee I now did not trust and left; sad thing too is I think this was the manager. This was the first time for mehere however am never going back; The starbucks in Frys is a lot better mannered/service and with none of the immaturity or unprofessionalism.