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  • We ordered two pizzas, with the addition of a third free one as they were running a special, to be delivered. The order was placed at 4:20 in the afternoon and we were told it would be here within the hour. At 5:10 I called to check on the order. A manager came on the line to explain that the store has a 14 yr. old computer system and our order never printed out and went back to the kitchen. As a result, if we still wanted the pizzas, they would take another 30 minutes! When told this, it dawned on us that the same thing happened the last time we ordered from here which was about 2 yr. ago. Obviously, they have not fixed the problem. The manager told us if we wanted the pizzas, he would not charge us. Even though this was going to make us late for some plans we had, we decided to go ahead but pick up the pizzas instead of having them delivered. The quality was adequate at best. We had a 14" stuffed pizza with sausage and mushrooms and a 14" thin crust with pepperoni and mushrooms. The free pizza was suppose to be pepperoni and came as cheese only. They couldn't even get that right. If we had had to pay for the two pizzas, the bill would have been $45.54, including $2 for delivery. Way too expensive for what we got. We will not be doing business with Rosati's again. If you do decide to try them, I suggest you call five minutes after placing your order to make sure it went through the system.
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