Where to start? The best and most delicious cupcakes I have ever tried, in ANY city. The staff are always nice. Except the fact that I did try to go into the South Euclid store a few weeks ago--the door was *open* and some girl was in there chatting with the cashier and he said "Sorry, we're closed" (there were still plenty of cupcakes in the case). So...he's socializing with the door open but they're closed? Also, I hadn't been to this place since I moved back almost 6 mos ago, so I *really* wanted a cupcake lol. I would've bought 4 on the spot! Oh well, they lost out on their money. Other than that, I'll definitely be back and like this company.
PS- someone mentioned a $10 min and I was told that as well (for credit cards). They are a small business and charge enough for their goods that they can afford the credit card fees.
And if they don't, then they should up their prices. Requiring a certain amount to purchase is classist. It's also actually illegal and companies are not allowed to do that. I'll be contacting the BBB to report.