Numerous bad experiences here - every single time! They simply don't care about you. No matter how long the line with one or two people at customer service, there will be a group of 4 people standing at the front door chatting with each other not caring about how long the same line is. I dread coming to this location. I once ordered ahead for pick up and was waiting so long at the customer service it was faster for me to find it in the aisles and bring it to the register. No wonder people like Amazon better. Oh and PS I don't think they've ever answered their phone.