Our favorite doctor has moved on .... the office now request a $35 fee for paperwork to be filled out. Front office is slow to respond. Waited over 1.5 hours to be seen with an appointment. Wont refill prescriptions without appointments. New office policy requires drug test (paid for by customer) for Xanax prescription despite only receiving 30 pills a year for the last six years. Now charges $25 for missed appointments, but they call minutes before your appointment when they can't see you because of scheduling errors. I miss the way this office used to be, it's become money hungry and no longer family oriented. Management and doctors are still friendly but the front office attitude and new policies suck.