We have been eating at Monti's since the late '60s, often walking to an ASU football game following our meal. Back in those days, you could count on good service by experienced people and quality food. We don't understand why that has all changed. Rather than older staff who knew their craft, many of the servers are young and seemingly untrained. After a less-than-great dining experience two months ago, we went again last night, to give Mont's another chance. The young woman did not understand our drink order, our meat was tough and not cooked to order. The veggies were very good and people stopped by often to ask how we were doing, but for the price of a steak these days, I expect more than a perky waitress and a historical landmark.