It's a very busy place always crowded but it's well worth the wait. The last time I came I only waited 10 minutes which was shocking I usually wait 20-30 because how crowded it is. The customer service Is pleasing for a busy place! They always make you feel welcome. Their potatoes has to be one of the best things there. What ever I order I make sure the item comes with potatoes or I get them in the side. If you are a fan of banana but muffins then you will honestly love theirs. Always moist and fresh out the oven. I've been to Egg works which is the same business but for some reason I prefer the Egg and I more.